Voicemail Greeting for Microsoft Teams Phone
Configure professional auto-attendant, call-queue and personal voicemail greetings on Microsoft Teams Phone. We export WAV files in exactly the format Teams expects — no conversion required.
Free preview · phone-system-ready download
Hear how this sounds as finished phone audio:
Teams voicemail
Show the script for this greeting
You've reached the desk of Priya Raman at Calderwood Consulting. I'm either on another call or away from my desk. Please leave a message and I'll return your call at the earliest opportunity.
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Audio format requirements
| Specification | Required value |
|---|---|
| File format | WAV (PCM) for auto attendants / call queues; MP3 acceptable for personal voicemail |
| Sample rate | 16 kHz |
| Bit depth | 16-bit |
| Channels | Mono |
| Maximum file size | 5 MB |
Every greeting from phonegreetings.ai is exported in this format automatically — no extra conversion needed.
Step-by-step upload guide
- Generate your greeting at phonegreetings.ai and download the file (choose the Microsoft Teams export preset).
- Sign in to the Teams admin center at
admin.teams.microsoft.com. - For an auto attendant: navigate to Voice → Auto attendants → [auto attendant name]. For a call queue: Voice → Call queues → [queue name].
- Click Edit next to the greeting you want to update (Welcome, After hours, Holiday, etc.).
- Choose Audio file, then click Upload audio file and select your WAV.
- Click Save. Teams will play the new greeting on the next incoming call.
- Test by calling the number associated with the auto attendant or call queue.
Common errors and fixes
- "Audio file format not supported"
Teams Phone is strict about WAV format. Re-export from our generator with the "Microsoft Teams" preset, or convert manually to 16 kHz, 16-bit, mono PCM WAV.
- Personal voicemail doesn't accept upload
In the Teams app, Settings → Calls → Voicemail offers in-app recording only. For uploaded audio, your admin must enable a custom voicemail policy or assign the greeting at the auto-attendant level.
- Greeting plays distorted
Almost always a sample-rate mismatch. Confirm your file is 16 kHz mono. Files at 44.1 kHz often resample badly.
- "Holiday greeting" doesn't play
Holiday greetings on Teams require a Holiday schedule to be assigned to the auto attendant. Upload the audio first, then attach the schedule under the auto-attendant settings.
Generate your Microsoft Teams-ready greeting
Type your script, pick a voice, preview, and download an MP3 prepared for business phone systems. If Microsoft Teams needs a different file, you can choose a format for your phone system at checkout – at no extra cost.
Open the generatorOther phone systems
Frequently asked questions
WAV (16 kHz, 16-bit, mono PCM) for auto attendants and call queues. MP3 also works for personal voicemail. Maximum 5 MB.
Teams admin center → Voice → Auto attendants (or Call queues) → [name] → Greeting → Upload audio file.
Yes — Teams app → Settings → Calls → Voicemail → Record a greeting. For uploaded audio on personal voicemail, admin assistance may be required.
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Questions? hello@phonegreetings.ai