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Voicemail Greeting for Google Voice

Personal Google Voice and Google Workspace Voice handle custom greetings differently. Below — both flows, plus how to get your phonegreetings.ai MP3 onto each.

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Hear how this sounds as finished phone audio:

Personal greeting

Show the script for this greeting

Hi, you've reached Alex Turnbull. I can't take your call right now, but leave your name and number and I'll get back to you as soon as I can. Thanks for calling.

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Audio format requirements

SpecificationRequired value
File formatMP3 (Workspace Voice)
Sample rate8 kHz or 16 kHz
ChannelsMono
Maximum length5 minutes (Workspace auto attendant)

Every greeting from phonegreetings.ai is exported in this format automatically — no extra conversion needed.

Step-by-step upload guide

  1. For Workspace Voice (recommended): Generate the greeting at phonegreetings.ai and download the MP3.
  2. Sign in to the Google Admin console at admin.google.com with a Workspace administrator account.
  3. Navigate to Apps → Google Workspace → Google Voice → Auto attendants (or Ring groups).
  4. Open the auto attendant or ring group you want to update.
  5. Under Greeting, choose Upload audio and select your MP3.
  6. Save. Google Voice will play the new greeting on the next incoming call.
  7. For personal Google Voice: open the Google Voice app on iOS or Android. Tap Settings → Voicemail → Record greeting. Hold your phone near a speaker playing the phonegreetings.ai MP3, then save.

Common errors and fixes

  • Personal Google Voice won't accept an MP3
    Personal accounts only support in-app recording. Either record via the app while playing the MP3 from a speaker, or upgrade to Google Workspace Voice for direct upload.
  • Greeting sounds quiet on Workspace Voice
    Re-export from our generator with normalization enabled. Google Voice does not boost volume server-side.
  • "File rejected" on Workspace upload
    Confirm the file is mono MP3 at 8 or 16 kHz. Stereo files are rejected silently. Our generator defaults to a Google-Voice-compatible format.

Generate your Google Voice-ready greeting

Type your script, pick a voice, preview, and download an MP3 prepared for business phone systems. If Google Voice needs a different file, you can choose a format for your phone system at checkout – at no extra cost.

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Other phone systems

Frequently asked questions

Personal Google Voice accounts only support recording the greeting through the app. Google Workspace Voice supports uploading custom audio for auto attendants and ring groups.

Play the MP3 from a speaker into a quiet phone microphone while recording your greeting. Not ideal — but it works. For Workspace Voice, upload directly via the admin console.

Workspace Voice does — via business-hours rules. Personal Google Voice does not.

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