General Terms & Conditions
phonegreetings.ai is a service of BrennerMedien GmbH, Breitachweg 20h, 86163 Augsburg, Germany. Our general terms and conditions apply to every order placed through this site.
The binding terms
The complete and legally binding General Terms and Conditions are published by BrennerMedien GmbH:
Read the General Terms & ConditionsOpens brenner-medien.de in a new tab. The terms are published in German; that German version is the legally binding one.
In plain English
A short summary of the points our customers ask about most. This summary is for orientation only — in case of any discrepancy, the terms linked above apply.
What it costs
59 EUR net per greeting (approx. £52 / $71). No subscription, no plans, no recurring charges — you pay only for the greetings you actually download. Previewing is free. See the pricing page for what is included.
The EUR price is binding. Amounts in other currencies are non-binding guidance and may differ depending on the exchange rate.
Using your audio
Once a greeting is paid for and downloaded, you may use it on your phone systems and in your business communications, commercially and worldwide, with no time limit. You may not resell the raw audio file as a product — that requires our reseller programme.
Music in your greeting
Music from our library is cleared for use on phone systems (hold music, queue music, IVR beds) as part of a generated greeting. The tracks may not be extracted or licensed on separately.
Audio you upload
If you upload your own jingle or audio bed, you confirm that you hold the rights to it. We are not liable for third-party rights infringed by uploaded material.
Questions about the terms? Get in touch — we will answer in English.
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