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Gas emergency first
Thank you for calling Kestrel Plumbing and Heating. If you can smell gas, don't wait for us to call you back. Ring the gas emergency number on oh eight hundred, one one one, nine nine nine. For boiler breakdowns and leaks, leave your name, your address and your number, and our Gas Safe registered engineer will call you back as soon as possible.
Breakdown
No heating or hot water
If you have no heating or hot water, leave your postcode, the make of your boiler and any fault code on the display. It helps us bring the right part.
Service
Annual service
To book your annual boiler service, leave your name and address and we'll offer you a date. Landlords, please mention it if you also need a gas safety record.
Leak
Water leak
If water is leaking now, turn off your stopcock first; it's usually under the kitchen sink. Then leave your address and we'll call you back straight away.
Winter
Busy season
It's our busiest time of year. We're returning breakdown calls first, then service bookings. Thanks for bearing with us.