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Phone greeting examples in British English

Every example on this page is a finished greeting from our generator: voice, music and mix exactly as your callers would hear them. Each one shows a different job a greeting has to do.

The main situations

Open the transcript under each player to read the exact wording.

Voicemail · 0:21

Welcome on the main line

Team busy, caller asked to stay on the line. The company name comes in the first five words.

Read the transcript

Thank you for calling Thameside Solutions. It's good to hear from you. Our team are with other callers at the moment, so do stay on the line and we'll be with you shortly.

Voicemail · 0:24

Opening hours and voicemail

Hours first, then the instruction before the tone and a callback promise.

Read the transcript

Thank you for calling Harrowfield Group. Our office is open Monday to Friday, from nine in the morning until half past five. Do leave a message after the tone and we'll ring you back on the next working day.

Auto attendant · 0:26

Auto attendant menu

Three options, direct dialling of extensions, star to repeat.

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Thank you for calling Kingsmead Facilities. To report a fault at one of our sites, press one. For quotes and new contracts, press two. For invoices and account queries, press three. If you know the extension you need, you can dial it at any time. To hear these options again, press star.

On hold · 0:22

On-hold message

Reassurance, a self-service tip for deliveries and a reason to stay in the queue.

Read the transcript

Thanks for holding. You're through to Fenwick and Daly, and the next free member of our team will pick up. If you're calling about a delivery, you can track it at any time with your order number and postcode. Please don't hang up, or you'll lose your place in the queue.

After hours · 0:28

Out of hours

Closed, where to get urgent help, when the practice reopens, then what to leave after the tone.

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Thank you for calling Castlegate Dental Practice. The practice is now closed. If you're in pain and need urgent dental care before we reopen, NHS one one one can help you find it. We're open again at half past eight on our next working day. To change or cancel an appointment, leave your name and date of birth after the tone.

Holiday · 0:23

Christmas shutdown

Weekday and date of reopening, and what happens to orders over the break.

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Hello, you've reached Ashbourne Print Works. We've closed for Christmas and we reopen at half past eight on Tuesday the fourth of January. Orders sent by email over the break will go into the first batch when we're back. Thank you for calling, and all the best for the new year.

Voicemail · 0:25

Work mobile

A sole trader’s voicemail: informal, personal and still precise about the callback.

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Hi, it's Priya at Larkspur Interiors. I'm with a client or out on site, so I can't pick up just now. Leave your name, your number and a line about your project, and I'll ring you back before six. If it's about an existing order, a quick email is often the fastest way.

Examples by sector

Sector greetings carry details the caller needs before they speak to anyone.

Voicemail · 0:27

GP surgery

999 for emergencies, 111 when the surgery is closed, prescriptions via the NHS App.

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Thank you for calling Riverside Surgery. If you have chest pain or difficulty breathing, hang up and call nine nine nine now. If you need medical help urgently while we're closed, call one one one. Repeat prescriptions can be ordered through the NHS App. Otherwise, please hold and the next receptionist will take your call.

Voicemail · 0:28

Solicitors

No case details on voicemail and a warning about changed bank details.

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You've reached Hartley Moss Solicitors. Our team are with clients at the moment. Please leave your name, your number and your matter reference if you have one, but no detailed information about your case. And a reminder: we will never change our bank details by phone or by email. If in doubt, call us before you send any money.

Voicemail · 0:27

Plumbing and heating

Gas emergency number before anything else.

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Thank you for calling Kestrel Plumbing and Heating. If you can smell gas, don't wait for us to call you back. Ring the gas emergency number on oh eight hundred, one one one, nine nine nine. For boiler breakdowns and leaks, leave your name, your address and your number, and our Gas Safe registered engineer will call you back as soon as possible.

Auto attendant · 0:26

Garage

MOT bookings and the early-renewal rule.

Read the transcript

Thank you for calling Hemsworth Garage. For MOT bookings, press one. For servicing and repairs, press two. If your MOT is due, you can have it done up to a month, less a day, before it runs out and keep the same renewal date. To speak to the workshop about a car that's already with us, press three.

Questions

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Which voices are these?

AI voices from our generator, set to UK English. You will find all of them in the generator, together with more voices to compare.

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