Greeting Upload for CloudTalk
CloudTalk keeps all greetings, prompts and hold music under Settings > Sounds. Upload your MP3 there and use it in your call flow.
Write your CloudTalk greeting and hear it first
Upload it to CloudTalk in 5 steps
Create and download
Create your greeting in the generator and download the MP3.
Open Sounds
In the CloudTalk Dashboard, go to Settings > Sounds.
Add the sound
Click + Add sound and upload your MP3.
Use it in the call flow
Select the new sound in the step of your call flow that should play it.
Call and listen
Call the number from another phone and listen through the greeting.
| Setting | CloudTalk |
|---|---|
| File format | MP3 only |
| Maximum file size | 8 MB |
| Plans | Essential or Expert |
In a queue, callers hear the first sentence most often. Put your company name and the main promise there.
Our free audio converter turns any MP3, WAV, FLAC, OGG or M4A into a file CloudTalk accepts.
Common errors and fixes
Custom sounds need the Essential or Expert package in CloudTalk.
CloudTalk takes MP3 up to 8 MB. Convert WAV or M4A files to MP3 with the free audio converter.
Built by phone-audio professionals
This generator comes out of more than 20 years in a recording studio. We built in what makes a greeting work on the phone: clear pronunciation, sensible pauses and music that never covers the voice. Questions? Andreas Brenner and Tim Stein will help you personally.
About our studio →- Over 20 years of phone audio
- Built in our own studio
- Phone-system-ready audio
Questions
Can every CloudTalk plan upload custom sounds?
No. CloudTalk says customized sounds are only available in the Essential or Expert package.
Which file type does CloudTalk accept?
Only MP3, with a maximum of 8 MB. The MP3 from phonegreetings.ai fits that rule.
CloudTalk has text to speech. Why upload a file?
CloudTalk lets you upload a file, generate one with text to speech or record audio. A file from phonegreetings.ai gives you a voice of your choice, music and the same voice on every number.
Where are the official CloudTalk instructions?
In the CloudTalk help center article Configure Sounds and Greetings.