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Setup guide

Voicemail Greeting for Dialpad

Dialpad takes MP3 uploads for your personal voicemail, the main line welcome greeting and department hold queues. Keep voicemail greetings under 45 seconds.

Write your Dialpad greeting and hear it first

Try your own Dialpad greeting

Replace the parts in [brackets] with your details.

Free preview · No subscription · Pay only for the finished download

€19 net per finished greeting (approx. $22 / £17)

Upload it to Dialpad in 5 steps

  1. Create and download

    Create your greeting in the generator and download the MP3.

  2. Personal voicemail

    Go to Your Settings, then Call Handling & Voicemail, and select Upload to choose the MP3.

  3. Main line welcome

    For the company number: Office > Main Line, then Business Hours & Call Routing and Edit Call Routing.

  4. Upload and select

    At Open Hours Welcome Greeting, upload the new greeting, then select it from the drop-down menu.

  5. Call and listen

    Call the line from a mobile phone and listen to the full greeting.

SettingDialpad
File formatMP3
Maximum file size10 MB
Voicemail greeting length45 seconds or less
Hold queue greeting and musicMP3, no larger than 10 MB
45 seconds go fast

Name, reason for the missed call, what to leave, when you call back. That fits easily in 20 seconds and leaves room for a short pause before the tone.

File in the wrong format?

Our free audio converter turns any MP3, WAV, FLAC, OGG or M4A into a file Dialpad accepts.

Common errors and fixes

Greeting rejected as too long

Dialpad limits custom voicemail greetings to 45 seconds. Cut the text and create the greeting again; previewing in our generator is free.

File larger than 10 MB

Usually long music. Shorten the file or create the greeting without a long intro.

Built by phone-audio professionals

This generator comes out of more than 20 years in a recording studio. We built in what makes a greeting work on the phone: clear pronunciation, sensible pauses and music that never covers the voice. Questions? Andreas Brenner and Tim Stein will help you personally.

About our studio →
  • Over 20 years of phone audio
  • Built in our own studio
  • Phone-system-ready audio

Questions

How long can a Dialpad voicemail greeting be?

Dialpad says custom greetings must be 45 seconds or less, and MP3 uploads 10 MB or less. Most business voicemail greetings need 15 to 25 seconds.

Can I use the same file for the main line?

Yes, if it fits the purpose. The main line has its own Open Hours Welcome Greeting under Business Hours & Call Routing. A welcome greeting usually sounds different from a voicemail greeting, so create one of each.

What about hold music in a department queue?

Dialpad accepts custom hold music as an MP3 file no larger than 10 MB. See our page on hold music licensing before you upload commercial songs.

Where are the official Dialpad instructions?

Hear your Dialpad greeting before you pay.

Free preview, no subscription. €19 (approx. $22) per finished greeting.

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