Voicemail Greeting for 8x8
In the 8x8 Admin Console, your own recordings live under Audio Files. Upload the MP3 from phonegreetings.ai once, then pick it for an auto attendant greeting or as music on hold.
Write your 8x8 greeting and hear it first
Upload it to 8x8 in 6 steps
Create and download
Build the greeting in our generator and save the MP3 once it sounds right.
Open Audio Files
Log in to the 8x8 Admin Console. From the upper left menu, select Audio Files.
Upload the file
Select Create Audio Files, then By Uploading an Audio File, and choose your MP3.
Set the auto attendant greeting
In your auto attendant, go to step 4, Select an Auto Attendant Greeting, and choose Upload a Pre-recorded Greeting.
Or set music on hold
For hold audio: Users > Music-on-hold settings > Change File.
Test the line
Dial in from a cell phone and check that the new greeting plays.
| Setting | 8x8 |
|---|---|
| Upload route | Audio Files > Create Audio Files > By Uploading an Audio File |
| Music-on-hold formats | AU, WAV, VOX or MP3 |
| Music-on-hold file size | 10 MB or smaller |
8x8 asks you to make sure you have the permissions before you upload copyrighted audio. Music from our library is cleared for phone systems as part of a generated greeting, see our terms.
Our free audio converter turns any MP3, WAV, FLAC, OGG or M4A into a file 8x8 accepts.
Common errors and fixes
8x8 lists 10 MB or smaller. Check the file size before you upload, and shorten long music loops if needed.
Convert the file with the free audio converter, for example to WAV µ-law, and upload it again.
Built by phone-audio professionals
This generator comes out of more than 20 years in a recording studio. We built in what makes a greeting work on the phone: clear pronunciation, sensible pauses and music that never covers the voice. Questions? Andreas Brenner and Tim Stein will help you personally.
About our studio →- Over 20 years of phone audio
- Built in our own studio
- Phone-system-ready audio
Questions
Can I use a pre-recorded greeting on an 8x8 auto attendant?
Yes. In the 8x8 auto attendant setup, step 4 offers three ways to set the greeting: Text-to-Speech, Upload a Pre-recorded Greeting, or Record a Greeting by Phone.
Which formats does 8x8 accept for music on hold?
The 8x8 Admin Console help for music on hold says the audio files must be AU, WAV, VOX or MP3 and 10 MB or smaller.
Why not just use 8x8 Text-to-Speech?
Built-in text-to-speech works for a quick prompt. A greeting from phonegreetings.ai gives you a choice of natural voices, background music and a preview before you pay, and the same voice on every line.
Where are the official 8x8 instructions?
See Add, Edit or Delete Custom Audio Files, Set up an Auto Attendant and Change Music on Hold in the 8x8 help center.