Short and warm
Good morning, and thanks for calling [business name]. Hang on a moment and one of the crew will take your call.
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Copy a script, replace what is in square brackets and play it in the generator. Every script here was written for Australian callers, with local words, holidays and times.
Good morning, and thanks for calling [business name]. Hang on a moment and one of the crew will take your call.
Thanks for calling [business name] in [suburb]. All of our staff are on calls at the moment. Stay on the line and we'll pick up shortly.
Hello, you've called [business name], family owned in [town] since [year]. We'll be with you in just a moment.
Welcome to [business name]. Calls may be recorded for training and quality purposes. Please hold, and the next available consultant will take your call.
You've reached [business name]. We're helping other customers right now. Leave your name and number after the tone, and we'll call you back before close of business.
You've reached the direct line of [first name, last name], [job title] at [business name]. A short message after the tone reaches me directly.
Thanks for calling [business name]. Nobody can take your call at the moment. Leave a message, or email us at [email address] and we'll reply within one business day.
Quotes from [business name] start with a message: please leave your name, your suburb and a short description of the job. We'll call back with a time to come and have a look.
Thanks for calling [business name]. To make a booking, press one. To change an existing booking, press two. For all other enquiries, press three.
Welcome to [business name]. For trade and wholesale orders, press one. For retail customers, press two. For deliveries and returns, press three.
This is the [business name] support line. If your system is down, press one for urgent help. For general questions, press two. To log a request online, visit [website].
Thanks for calling [business name]. To continue in English, stay on the line. For Mandarin, press one. For Vietnamese, press two.
Thanks for waiting. Your call matters to us, and the next available team member will answer as soon as they finish their current call.
While you're holding: you can book your next service online at [website], any time of the day. Someone will be with you shortly.
Did you know we now stock [product]? Ask our team about it when they pick up. Thanks for holding.
Thanks for staying on the line. To save time, please have your account number or order number handy. We won't be long.
You've called [business name] outside business hours. We're open Monday to Friday, [08:00] to [16:30]. Leave a message, and we'll call you back when we open.
Thanks for calling [business name]. We're closed now. Our hours are weekdays [09:00] to [17:30] and Saturdays [09:00] to [12:00]. Please call again then, or leave a message.
You've reached [business name] after hours. For a breakdown that can't wait, press one to reach the on-call technician. Call-out fees apply after hours.
The [business name] office is closed, but you can book online at [website] around the clock. For anything else, leave a message after the tone.
Thanks for calling [business name]. We're closed for the summer break from [weekday, date] and back on [weekday, date]. Have a safe and happy holiday season.
You've reached [business name]. Our office is closed until [date], but our online shop stays open. Orders placed now will be sent from [date].
[business name] is closed on [date] for our annual stocktake and open as usual from [date]. Sorry for any inconvenience.
You've reached [business name]. Our team is at a training day today, [date]. We'll return all calls tomorrow morning. Please leave your details.
Thanks for calling [business name]. We're closed today for Australia Day and back tomorrow at [08:30]. Please leave a message after the tone.
You've reached [business name]. We're closed on Monday for the King's Birthday holiday and reopen on Tuesday. Enjoy the long weekend.
It's Labour Day in [state], so the [business name] office is closed. We'll be back tomorrow from [09:00].
You've reached [business name]. We're closed today for the local show holiday. Normal hours resume tomorrow.
G'day, it's [first name] from [business name]. I'm on the tools. Leave your name, number and suburb, and I'll call you back at smoko or after work.
Hi, you've reached [first name] from [business name]. I'm with a client. Leave your name and the day that suits you, and I'll text you a time.
The [business name] crew is in the middle of a move right now. Leave your name, the move date and both suburbs, and we'll come back to you with a quote.
Hi, it's [first name] from [agency name]. I'm at an open home. Leave your number and the property you're calling about, and I'll call you straight after.
Yes. Copy them, change them and use them in the generator. They are written to be adapted.
Yes, for example a welcome followed by a phone menu. Read the result aloud once: if it runs past 30 seconds, cut a sentence.
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