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When the whole business is closed, the greeting answers three questions: since when, until when, and what callers should do meanwhile. Here are scripts for planned and short-notice closures.
Replace the parts in brackets. The first script is also available as finished audio.
Thank you for calling Kingsley Title and Escrow. We're moving to our new office, so we're closed this Thursday and Friday. We'll be back on Monday at eight thirty, at our new address on Second Avenue. Please leave a message, and we'll return every call on Monday morning, in the order we received it.
Thank you for calling [Company]. Our whole team is taking a company break from [first day] through [last day]. We’re back on [reopening day] at [time]. Leave a message, and we’ll call you back after we return. For urgent orders, email [address].
You’ve reached [Company]. Our showroom is closed for renovation until [date]. Our phones are still answered from [hours]. Leave a message outside those hours, and we’ll call you back the next business day.
Thank you for calling [Company]. We’re closed today, [day], for our annual inventory count. We open again tomorrow at [time]. Orders placed online today will ship on [day].
Thank you for calling [Company]. Due to the weather, our office is closed today, [date]. We expect to reopen tomorrow at [time]. Please leave a message, and we’ll call you back as soon as we’re open.
You’ve reached [Company]. Our team is in training this afternoon, and our office is closed from [time] today. We’re back tomorrow at [time]. Leave a message, and we’ll call you first thing.
Hi, you’ve reached [Company]. We’re closed today because of a family emergency. We plan to reopen on [day]. Please leave a message, and we’ll call you back as soon as we can. Thank you for your patience.
“Back on Monday, March 8, at 9 a.m.” is clearer than “closed next week”. Give the weekday and the date.
Give an email address or an emergency contact only if someone actually reads or answers it during the closure.
Tell callers that messages are answered after you return. Nobody waits for a call that cannot come.
Put the reopening date in your calendar with a reminder to restore the regular greeting. An old closure message makes a business sound closed for good.
Use this page when the whole business is closed for a reason of its own: a move, a company vacation, renovation, weather. For public holidays, see our holiday greetings and the Thanksgiving greeting. When only one person is away, an out-of-office greeting on their own mailbox fits better.
When the closure starts, not before. During the last days before a planned closure, use an advance notice in your regular greeting or on hold.
Yes, if you will answer after the closure. Say so clearly. If your mailbox might fill up during a long closure, point to email instead.
Yes. Create it now, download the file and keep it ready. On the day, you only upload or switch it in your phone system.
€19 per greeting, no subscription. Listening to the preview in the generator is free.
Free preview, no subscription. €19 (approx. $22) per finished greeting.
