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An eye care office handles two kinds of calls: patients booking exams and customers asking about glasses or contacts. Separate them, and point sudden vision problems to the emergency room.
Replace the highlighted parts, press play, done.
You've reached Clearview Family Eye Care. We're with patients right now. If you have a sudden change in your vision or an eye injury, please go to the nearest emergency room. To book an eye exam, have your vision plan member ID ready and leave your name and number. If you're calling about glasses or contacts, we'll text you as soon as your order is ready.
Thank you for calling [Practice]. To book an eye exam, please leave your name, your number and your vision plan, if you have one. We’ll call you back with available times.
You’ve reached the optical desk at [Practice]. If you’re checking on glasses or contact lenses, leave your name and order date. We’ll call or text you as soon as your order is ready.
Thank you for calling [Practice]. If you have a sudden change in vision, flashes of light or an eye injury, please go to the nearest emergency room. For all other calls, leave a message after the tone.
You’ve reached [Practice]. To reorder contact lenses, leave your name, your date of birth and the brand you wear. We’ll confirm the order and pickup time.
Thanks for calling [Practice]. Our office is closed. We’re open [days] from [hours]. Leave a message, and we’ll call you back on the next business day.
Sudden vision loss, flashes and new floaters or an eye injury should not wait for a callback. The greeting sends these callers to the emergency room.
Many patients use a vision plan. Ask them to have their member ID ready; your front desk can check benefits before the visit.
Glasses and contacts take days to arrive. Tell callers how you notify them, by text or call, and many will not need to call again.
Late summer brings children’s exams. A seasonal note in the greeting or on hold fills those weeks early.
This generator comes out of more than 20 years in a recording studio. We built in what makes a greeting work on the phone: clear pronunciation, sensible pauses and music that never covers the voice. Questions? Andreas Brenner and Tim Stein will help you personally.
About our studio →Only one clear instruction: sudden vision changes or injuries go to the emergency room. Leave all other questions for the doctor.
Yes, if you have an optical shop. A separate option keeps order questions away from the exam schedule.
Name, date of birth and vision plan member ID. That is enough to check benefits and book.
Free preview, no subscription. €19 (approx. $22) per finished greeting.
