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Builders, roofers, joiners

Voicemail greetings for builders and roofers

When you are up a ladder, voicemail is your receptionist. The right greeting gets you the postcode and the job in the first message, so you can price your callbacks before you even ring.

Scripts for building trades

Listen · 0:25

On site, storm damage first

You've reached Bramley Build and Roofing. We're up on a roof or out on site, so we can't take your call right now. Leave your name, your postcode and a few words about the job, and we'll get back to you within one working day. If storm damage has left your property open to the weather, say so at the start of your message.

Quotes

Photos help

Quotes from [Business name] start with your postcode and a quick description of the work. If you can, text a couple of photos to this number and we'll price it faster.

Booked up

Waiting list

We're booked up until [month]. If you'd like to be on the list for work after that, leave your name, number and postcode, and we'll call you to arrange a visit.

Winter

Short days

In winter the [Business name] team works on site until it gets dark and returns calls after 17:00. Leave a message and we'll ring you back this evening.

Existing job

Current customers

If we're already working on your property, press one and you'll go straight through to the site manager's mobile.

What is different for building trades

The postcode decides the callback

A builder chooses which messages to return by distance and type of job. Ask for the postcode first and you can plan the evening’s calls in minutes.

Weather changes the queue

After a storm, roofing calls jump and some are genuine emergencies. A line asking urgent callers to say so up front lets you find them in a long list of messages.

From the studio

01

Sound like the person who answers

A down-to-earth voice suits a building firm. An overly polished one sounds like a call centre.

02

Callback time, not “soon”

“After five” or “this evening” is a promise customers can plan around.

Questions

Should a one-person firm use “we”?

Use whatever you say on the phone. “I” sounds personal; “we” suits a firm with a small team.

How do I put the greeting on my mobile?

Record it during a call to your voicemail. Our guide covers EE, O2, Vodafone and giffgaff.

Hear your greeting before you pay.

Free preview, no subscription. €19 (approx. £17) per finished greeting.

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