Small office
Busy or unanswered
You've reached [Company]. We're either on another call or away from the desk. Leave your name and number after the tone and we'll ring you back today.
BT landline voicemail
Change your BT 1571 greeting
On a BT line, voicemail answers on 1571. Dial 1571, press 2 in the main menu, then 1 to record your own greeting, and finish with the hash key. Callers hear the same greeting whether the line is busy or unanswered.
BT Voicemail
Dial 1571
From your home or office phone.
Press 2
From the main menu, to set a personal greeting.
Press 1
To record a personal greeting (option 2 picks the standard greeting).
Record and press #
When you have finished, press # to save. To cancel and go back to the greeting menu, press *.
BT Answer 1571 (business lines)
BT Business Help describes almost the same route, with a confirmation step at the end.
Dial 1571 and press 2
From the main menu.
Press 1
To record your own message.
Record and press #
After the prompt, record your greeting, then press #.
Press 2 to confirm
When you are happy with it. You hear a confirmation message.
Limits on BT Voicemail
From BT Help.
| Voicemail Essential | Voicemail | |
|---|---|---|
| Messages stored | Up to 20 | Up to 30 |
| Longest single message | 2 minutes | 5 minutes |
| Saved messages kept | 20 days | 30 days |
Using a finished greeting from our generator
Play the downloaded greeting from a laptop next to the handset while 1571 records. Hold the handset close to the laptop speaker, in a quiet room. The result is a little softer than a direct upload, but your callers hear a calm, professional voice.
Scripts for a BT business landline
Practice
With opening hours
[Practice name] answers the phone Monday to Friday, 09:00 to 17:00, and this message means we are with someone or closed. Leave your name and number, and the practice will ring you as soon as a line is free.
Moving to a hosted system?
Questions
Does one greeting cover busy and unanswered calls?
Yes. BT Help says callers hear the same greeting whether the line is busy or unanswered, so write it to fit both.
What does a greeting from phonegreetings.ai cost?
€19 excl. VAT per greeting, no subscription. Previews are free.