IVR Greeting Generator & Script Templates
Welcome, menu options, sub-menus, error prompts and after-hours fallbacks — produced in one project, in one voice, ready to upload to your phone system.
- One voice across every prompt — no studio mismatches
- Multilingual IVR trees with the same brand voice
- Per-prompt export — clean filenames for upload
- Phone-system-ready MP3
Free preview · No signup required
IVR script templates
Thank you for calling [Company]. Your call may be recorded for quality and training purposes. To help us route your call, please choose from the following options.
For Sales, press 1. For Support, press 2. For all other inquiries or to speak with an operator, press 0.
You've reached Support. For technical issues, press 1. For billing questions, press 2. To return to the main menu, press 9.
I'm sorry, that wasn't a valid option. Let me repeat the menu — please listen carefully.
One moment, please — I'm connecting you with the next available agent. Thank you for your patience.
Please enter your 8-digit account number now, followed by the pound key.
IVR design tips
- Keep the welcome short
5–7 seconds. Identify your business, then move to the menu. Returning callers will thank you. - Limit top-level options
3–5 maximum. More than that, callers stop listening and start pressing random numbers. - Speak the action before the number
"For Sales, press 1" beats "Press 1 for Sales" — the caller knows what they're listening for.
- Always offer an operator
"Press 0 to speak with someone." Some callers will never use a menu. - Handle invalid input gracefully
Repeat the menu once, then route to operator on the second failure. - Match every prompt's voice
Use the same AI voice throughout. Inconsistency makes a phone tree feel cheap.
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Frequently asked questions
What's the difference between an IVR and an auto attendant?
They overlap. "Auto attendant" usually means a simple "press 1 for X" router. "IVR" can include data input ("enter your account number"), database lookups and more complex routing trees. Our generator handles audio for both.
How do I structure a multi-level IVR?
Keep the top level to 3–5 options, group related items under sub-menus, and always offer a "press 0 for an operator" fallback. Same voice everywhere. Our generator lets you produce the full tree in one project.
Should I record one big file or many small ones?
Most phone systems want one audio file per prompt (welcome, menu, sub-menu, hold, error). The generator can export each one separately so you can name and upload them cleanly.
How do I handle invalid input?
Always include a fallback prompt: "I'm sorry, that wasn't a valid option. Please try again." Repeat the menu, then route to an operator if the caller fails twice. We have script templates for both.
Can the IVR audio be multilingual?
Yes. Add a language-selection prompt at the top of the tree ("for English, press 1; para Español, oprima dos") and produce parallel branches in the generator using the same voice across languages.
Create your phone greeting online
Type your script, choose an AI voice, preview your greeting for free and download the finished audio when you are happy with it.
The future of phone greetings.
Free consultation at hello@phonegreetings.ai